At European-Standards.com (powered by Genorma), we take your privacy and the security of your personal data seriously. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and purchase technical standards.

1. Data Controller

The entity responsible for processing your data is:

  • Company Name: Genorma
  • Address: Paseo de la Castellana, 93, 2nd floor, Madrid, 28020, Spain
  • Phone: +34 616 93 35 25
  • E-mail: info@genorma.com

2. Information We Collect

We collect information necessary to provide our services, including:

  • Identity Data: Name, surname, and company name (for licensing and invoicing).
  • Contact Data: Email address and phone number.
  • Transaction Data: Details about payments and the standards you have purchased.
  • Technical Data: IP address, browser type, and usage data via cookies to improve site performance.

3. How We Use Your Data

We use your information to:

  • Process and deliver your digital PDF standards.
  • Generate official invoices and maintain accounting records.
  • Notify you about critical updates or new versions of standards you have purchased.
  • Ensure compliance with the licensing terms of CEN, CENELEC, and ISO.

4. Data Retention

We store your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Purchase history is retained to allow you to re-download your documents if permitted by the license.

5. Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. All financial transactions are processed through secure, encrypted payment gateways.

6. Your Rights (GDPR)

Under EU law, you have the following rights regarding your personal data:

  • The right to access your data.
  • The right to rectify incorrect data.
  • The right to request the deletion of your data (“Right to be forgotten”).
  • The right to object to or restrict processing.

To exercise these rights, please contact us at info@genorma.com.

7. Third-Party Links

Our website may include links to third-party websites (such as official standardization bodies). Clicking those links may allow third parties to collect data about you. We do not control these third-party websites and are not responsible for their privacy statements.

8. Contact Us

If you have any questions about this Privacy Policy, please contact our data protection team at our Madrid office or via email.